Contactless Pick up & Drop off Service
Whether you’re booking online or over the phone, scheduling a service with Lanhams Motor Group has never been easier. We have now introduced Complimentary Contactless Pick-up & Drop off service!
This is how it works
1: Book online or give us a call
- 6964-1111 Griffith or 6953-3600 Leeton
- Complimentary pick up and drop off service
- Custom vehicle disinfection process
- Cashless payment
2: Schedule an appointment
- Schedule an appointment either by phone or online
3: Vehicle Pick up
- We’ll pick up your vehicle (within 15km radius of Lanhams) and sanitise all touch points
- Drop off Service Loan Car, if applicable
- Disinfect loan vehicle and customer vehicle
- Drive customer vehicle back to service dept
4: Perform the service using the strictest health & safety measures
- Dedicated team conducts disinfection
- Reconfirm payment method and return timing
- Drop off your Vehicle which again will be thoroughly sanitised
5: Vehicle Drop Off
- Return customer vehicle
- Disinfect Service Loan Car and customer vehicle
6: Cashless Payment
- Touchless electronic payment or via credit card over the phone
ALL WITHOUT ANY CONTACT! We hope this experience gives you added peace of mind when you service with us. We can even arrange a loan vehicle and rest assured they are also hygienically cleaned.
Don’t be tempted to skip your service…. it’s all about prevention and maintenance.
-Maintain warranty of your vehicle
-Avoid serious and expensive repairs later on
-Prolong the life of the vehicle
-Vital lubricants, oils and filters need replacing
At Lanham’s we are doing everything possible to be innovative during these challenging times and implemented these Health & Safety Measures for the wellbeing of all customers, staff and our community:
-Disinfecting of all touch points throughout our showrooms & vehicles
-Supply of hand sanitisers in every showroom and service centre.
-Practising 1.5m social distancing rule at all times
-The requirement for any staff member who has recently returned from overseas to complete a 14 day period of voluntary self-isolation.
-Educating staff on important preventive measures
-Staff completion of ‘COVID 19 Infection Control’ Training
During these challenging times we understand the importance of your motor vehicle and being able to service your vehicle if you need to. We greatly appreciate your business and loyalty to Lanhams Motor Group and are committed to implementing recommendations by the Government for your peace of mind as you visit us now and in the future. The health and safety of our customers and employees will always be our most important consideration.
Ford’s Service Price Promise
With Ford’s Service Price Promise1, you’ll know what you’re going to pay for a standard service before you even come in, so there are no nasty surprises. By using the Service Price Promise Calculator you’ll see the maximum price you’ll pay for a Standard A or B logbook service together with selected routine maintenance items at a Participating Dealer. Ford’s Service Price Promise covers all vehicles built since 2007 for the life of the vehicle!
Our commitment to you
- Service Price Promise
Available at participating Ford Dealers on vehicles built from 2007. Customers will pay equal to or less than the maximum price as published by Ford for the period of the web quote for standard items in the A and B logbook services together with selected routine maintenance items. See www.ford.com.au/service/t-and-c for full terms
- Loan Car
Available at participating dealers on scheduled services or overnight warranty repairs. Private and Blue, Silver and Gold Business Fleet customers only. Advanced booking may be required to ensure availability. Fuel costs, tolls, fines and late return fees may be payable by the Customer. Excess may be payable in the event of damage. Seewww.ford.com.au/service/t-and-c for full terms.
- Roadside Assistance / Autoclub
Available to Private and Blue Business Fleet customers who have not reach 105,000km/7 years only at participating Dealers. State Auto Club Roadside Assistance & Membership is included for 12 months or until your next eligible standard service (whichever occurs first). Customers must comply with scheduled servicing intervals to maintain continuity of membership. See www.ford.com.au/service/t-and-c for full terms.